bk 3 Privacy Policy

1 Types of Information Collected

1.1 Personally Identifiable Information

When you register an account on bk 3, we collect some basic information from you. This information is essential for verifying your identity and providing secure services. The personal information collected includes:

• Full name and date of birth
• Mobile number and email address
• National ID card or passport number (for identity verification)
• Bank account details or mobile banking number (bKash, Nagad, Rocket)
• Address information provided at sign-up

1.2 Financial Transaction Information

We store a limited amount of financial information to ensure the security of every deposit and withdrawal transaction. This includes the transaction amount, date, method, and status. Full card numbers or mobile banking PINs are never stored on our servers.

1.3 Technical and Usage Information

When you use the bk 3 platform, certain technical information is collected automatically. This information is used to improve site performance and enhance the user experience:

• IP address and device identifier information
• Browser type and operating system
• Time, frequency, and duration of site visits
• The sequence of pages visited
• Search keywords (if the site's internal search is used)

2 How Information Is Collected

2.1 Directly from You

Information you provide yourself — when opening an account, during the identity verification process, or when contacting the support team — is stored directly in our system. Whether providing each piece of information is mandatory is indicated on the relevant form.

2.2 Automatically

Information about browsing behaviour is collected automatically through cookies, log files, and similar technologies. This information does not directly reveal your identity, but helps us analyse your usage patterns.

2.3 From Third Parties

We may receive relevant information from payment partners and identity verification service providers. This information is used solely for security and fraud prevention purposes.

3 Purposes for Using Information

bk 3 uses your information for the specific purposes listed below. It is not used for any purpose beyond these:

• Creating, verifying, and managing accounts
• Processing deposit and withdrawal transactions securely
• Detecting and preventing fraud, money laundering, and other illegal activities
• Resolving technical issues on the site and improving service quality
• Providing 24/7 live chat and email support
• Managing bonuses, promotions, and VIP benefits
• Meeting applicable legal obligations
• Sending relevant offers and updates with your consent

4 Data Storage and Security

4.1 Technical Security Measures

The bk 3 platform uses SSL encryption technology, which keeps all data exchanged between your browser and our servers secure. Passwords and sensitive information are protected using industry-standard hashing algorithms. Our server infrastructure undergoes regular security audits.

4.2 Data Retention Period

Information is retained for as long as your account is active and, after closure, for the period required by legal obligations. Transaction records are kept for a set period for fraud prevention and dispute resolution. Information that is no longer needed after its purpose has been fulfilled is securely deleted.

4.3 Access Control

Only authorised staff can access your personal information, and each of them is required to comply with strict confidentiality conditions. Internal access logs are reviewed regularly.

5 Sharing Information with Third Parties

bk 3 does not sell your personal information to third parties for commercial purposes. Necessary information may be shared in the following limited circumstances:

5.1 Payment Processors

Necessary transaction information is shared with bKash, Nagad, Rocket, and bank transfer service providers to process deposits and withdrawals. These organisations operate under their own privacy policies.

5.2 Technology Service Providers

We work with certain technology service providers to operate the site — such as hosting, cybersecurity, and game software providers. The agreements made with these partners include strict data protection conditions.

5.3 Legal Obligations

Relevant information may be provided in response to lawful legal processes, court orders, or demands from competent authorities. In such situations, only the information specifically requested is supplied.

6 Cookies and Tracking Technologies

6.1 What Cookies Are and Why They Are Used

Cookies are small text files stored on your device. bk 3 uses the following types of cookies:

• Essential cookies: For the basic operation of the site, such as maintaining login sessions.
• Functionality cookies: To remember your preferences and settings.
• Analytics cookies: To review and improve how the site is used.

6.2 Managing Cookies

You can limit or disable cookie collection through your browser settings. However, disabling essential cookies will prevent some features of the site from working.

7 Your Rights Over Your Information

You have the following rights regarding your personal information:

• Right of access: The right to know what information we hold about you and to receive a copy of it.
• Right to rectification: The right to request correction of inaccurate or incomplete information.
• Right to erasure: The right to request deletion of your information in certain circumstances.
• Right to restrict processing: The right to request that your information be used in a limited way in certain cases.
• Right to object: The right to object to your information being used for marketing purposes.

To exercise any of the above rights, please contact our support team. We will respond to your request within 30 working days. For more information about your responsible gaming rights and setting account limits, visit our Responsible Gaming page.

8 Protection of Minors

The bk 3 platform is intended only for persons aged 21 or above. We do not knowingly collect any information from minors. Age verification is in place at the time of account registration. If information from a minor has been collected in error, we will delete it immediately once brought to our attention and close the associated account.

9 Policy Changes

bk 3 reserves the right to update this privacy policy at any time. For significant changes, a notice will be sent to the registered email address or clearly announced on the site. Continued use of the site after a change is made will be considered acceptance of the updated policy.

You can identify the latest version by checking the "Last Updated" date at the top of the page. You are also welcome to read our About Us page for a full understanding of our general terms.

10 Contact

If you have any questions or comments about this privacy policy, or any requests regarding your information, you can contact our support team. Our support service is available in both Bengali and English, seven days a week, twenty-four hours a day.

For answers to commonly asked questions, visit our FAQ page — you will find straightforward answers to many questions about accounts, payments, and gaming.