For ages 21 and above

bk 3's commitment to responsible gaming

Sports betting and casino gaming should be enjoyable — not a burden. bk 3 believes every player has the right to understand and respect their own limits.

21+ Age Requirement

24/7 Live Chat Support

100% Free Self-Exclusion

Why responsibility matters

At bk 3, we always want our users to enjoy gaming safely and with pleasure. Whether it is sports betting or casino games — these activities should be seen as entertainment, not a source of income. When gaming becomes a habit and starts affecting daily life, it can turn into a problem.

All gaming activities are conducted in accordance with our Terms and Conditions, which recognise responsible gaming as a core principle. When opening an account on the bk 3 platform, every user must confirm that they are 21 years of age or older.

If you have any questions or are concerned about your account usage, answers to common responsible gaming questions can be found in our FAQ section. You can also get direct support through our 24-hour live chat or by email.

In accordance with our Privacy Policy, your gaming data and self-exclusion information are kept fully secure — they are never shared with any third party.

Keep in mind

Betting is for entertainment only
Only spend money you can afford to lose
Do not bet more out of anger or frustration after a loss
Take regular breaks and spend time with your family
Do not hesitate to ask for help when you need it

Tools to keep yourself safe

bk 3 provides several tools to help users stay in control of their gaming. These tools are completely free and can be used at any time.

Self-Exclusion

The option to temporarily close your account for a set period. You can close your account starting from 7 days up to permanently. You can make this decision yourself — just let us know via live chat.

Setting Deposit Limits

Set a limit on how much you deposit per day, per week, or per month. Once a limit is set it takes effect immediately — requests to increase it require a waiting period of a few days.

Session Time Control

Decide in advance how long you will play in one sitting. When the set time is up, you will be logged out automatically, which helps prevent excessive gaming.

Gaming History Review

Check your betting and gaming history regularly. You can clearly see how much was spent on any given day, which helps you make informed decisions.

Temporary Account Pause

Your account can be temporarily suspended for anywhere from 24 hours to 30 days. During this time no login or deposit will be possible, but the account will not be cancelled.

Direct Support

Contact the bk 3 support team at any time via 24/7 live chat or email. Support is available in both Bengali and English.

21+

This platform is not for anyone under 21

The minimum age to open an account on bk 3 is 21 years. Keeping minors away from gaming is our responsibility. If incorrect information is provided during identity verification, the account will be permanently closed and deposited funds will not be returned.

Warning signs of a problem

If any of the following apply to you, it is the right time to seek help. These signs are not a mark of weakness — they are proof of the courage to know yourself.

Betting more after a loss

Repeatedly betting in the hope of recovering lost money is an important warning sign.

Spending beyond your means

Gaming with money set aside for essential expenses, or with borrowed money, is a sign of a problem.

Withdrawing from family and work

Neglecting family, professional, or social responsibilities because of gaming.

Restlessness when not gaming

Feeling irritable or anxious when you are unable to bet or play.

Tendency to hide it

Keeping how much you are betting hidden from family or those close to you.

Failed attempts to stop

Repeatedly trying but being unable to reduce or stop gaming.

Sources of support

You do not have to face this alone. Family, friends, professional counsellors, and our support team are all here for you.

bk 3 Live Chat

Talk to our support team via live chat 24 hours a day, 7 days a week. Direct support in Bengali is available. Self-exclusion or account pause requests are processed immediately.

Email Support

If you prefer to communicate in writing, send us a message by email. Our support email is: [email protected] — the more detail you provide, the faster we can resolve your issue.

Family and trusted ones

Talk openly with a family member or a trusted friend. Their support can be the strongest help on the road to recovery.

Professional counselling

A mental health specialist or counsellor can provide effective help in dealing with a gambling addiction. Contact the mental health department of your local hospital.

bk 3's commitment

bk 3 is more than a gaming platform — we place the safety of our users as our highest priority. To learn more about us, read the About Us page, where our values and commitments are discussed in detail.

We believe that a happy and safe player has a better experience in the long run. That is why responsible gaming tools on our platform are kept accessible to everyone.

Minors (under 21) are not permitted to open an account; identity verification is mandatory.
Self-exclusion requests are fully activated within 24 hours.
Regular break reminders are sent during gaming sessions.
No promotional material encourages risky behaviour.
The support team is trained in responsible gaming and responds with sensitivity.
User data is kept secure through SSL encryption.

Responsible Gaming FAQ

Contact the bk 3 support team via 24/7 live chat or email and let them know you want self-exclusion. Mention how long you want it — options range from 7 days to permanent. It will be fully activated within 24 hours of receiving your request.

Before self-exclusion takes effect, you will be given the opportunity to withdraw your account balance. The minimum withdrawal amount is ৳800. Once the withdrawal is complete, the account will be actively closed.

Speak calmly and directly with that person and suggest professional counselling. If you wish, you can contact the bk 3 support team by email — we will review the matter with care and sensitivity.

Yes, but with caution. Requests to lower the limit take effect immediately. Requests to raise it are subject to a waiting period so the decision is not made on impulse. This delay is intentional and is there for your protection.

Betting more to recover lost money, feeling restless when you cannot bet, hiding it from family, spending beyond your means, and repeatedly trying to stop but failing — these are common signs of addiction. If this is the case, please seek professional help.

A permanent self-exclusion means the account cannot be reactivated. This is a final decision and we respect it. Any attempt to open a new account will result in it being closed.